Dumond Moving & Storage Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect any personal information you provide when using this website or contacting us.
Dumond Moving & Storage Ltd is registered at Unit 1, 278, Chelsea Fields Industrial Estate, Western Road, London, England, SW19 2QA.
If you have any questions about this Privacy Policy, you can contact us at info@dumond.co.uk
or call 0208 123 2375.
Information we collect
We may collect the following information:
Your name
Your email address
Your telephone number
Your moving, storage or relocation requirements
Your collection and delivery details
Any other information you provide through our website forms, by email or by telephone
How we use your information
We use your information to:
Respond to your enquiry
Provide quotations
Arrange removals, storage or relocation services
Communicate with you about your booking or enquiry
Keep internal records
Improve our services and customer experience
How we store your information
Your information may be stored securely in our website forms, email systems, customer records, spreadsheets or other business software used to manage enquiries and bookings.
We only keep your information for as long as necessary for the purpose it was collected, including for business, legal, accounting or insurance purposes.
Sharing your information
We do not sell or rent your personal information.
We may share your information with trusted third parties where necessary to provide our services, such as subcontractors, shipping partners, storage providers, customs agents, insurers, IT providers or professional advisers.
Where we share information, we only share what is necessary.
International moves
If your move involves an international relocation, your information may need to be shared with relevant overseas partners, agents, customs authorities or service providers in order to complete the service.
Cookies, analytics and marketing
This website may use cookies, Google Analytics and Meta/Facebook Pixel to help us understand how visitors use the website, improve performance and measure the effectiveness of our marketing and advertising.
We may also use your contact information to respond to enquiries or send relevant marketing communications where you have given consent to do so. You can unsubscribe from marketing communications at any time.
Customer information submitted through website forms may be stored securely within our website systems, email systems, CRM software, spreadsheets or other business management tools used to manage enquiries and bookings.
You can control or disable cookies through your browser settings or by using the cookie preferences available on this website.
Your rights
You have the right to request access to the personal information we hold about you. You may also ask us to correct, update or delete your information, subject to any legal or business reasons we may need to retain it.
Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access or disclosure.
External links
This website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.
Updates to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this website.
Last updated: 7 May 2026
